Waitlist, queuing and cancelling a ticket

How to get to the waitlist?
If the event is full you can join the waitlist. The link to signing up to the waitlist is the same as the link with bookings. Instead of “Book your seat” you will see a link “Join waitlist”. Click the link, fill in your name and email address. You will receive an email confirmation.

What is the waitlist?
Waitlist is an automatic list under our bookings system. If someone cancels their booked ticket for a performance that is sold out, the first person in the waitlist will receive an email and be offered a chance to book a ticket for themselves. The ticket released from the waitlist must be confirmed during 24 hours. If you don’t take the ticket in that time frame, the ticket will be released to the next person in the waitlist. The waitlist closes 1 hour prior to the start of a performance.

What about queuing? What does it mean?
Queuing is a way to get to see a performance without a ticket. You can come queuing for a sold out performance at the performance venue 30 minutes prior to the start of a performance. If someone who has booked a ticket does not show up for the performance, we will take people in from the queue in their arriving order. Usually 5–10 people get in from the door by queuing.

I have a ticket, but something came up and I can’t come. What to do?
If you are unable to attend the performance, please don’t forget to cancel your reservation so that everyone who wants can participate in the event.

To cancel a reservation, you need to make Eventbrite account.

1. Go to your email and find your booking confirmation email with a title “Order Confirmation for event name“.
2. Click red button ‘Go to my tickets.
3. You will see a text ‘Let’s verify your account. We sent a link to (your email address) to activate your account and get your tickets’.
4. Go back to your email and find email with a title ’Finish setting up your account’ and click ’Set a password’. (’Luo salasana’). Write a password and click ’Update password’
5. Eventbrite will open and you will se the tickets you have reserved. Choose the ticket you want to cancel and click ’Cancel order’. Confirm by clicking ’Yes, cancel this order’.
6. Your tickets are cancelled! Thank you! You will get a confirmation with a title ’Free Order Cancelled for (event name)’

If you are not able to cancel your reservation, please send your name and email and the name, date and time of the event you want to cancel to +358 44 726 0056 (also WhatsApp) or katja@antifestival.com.

Can’t I just forward my ticket to a friend who would like to come?
Of course you can, if you wish! Just tell your friend to say your name at the door. We don’t check tickets, we just ask under what name the reservation was made.